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✨ GET NOTICED. GET PROMOTED. MASTER THE ART OF GRACIOUS HOSPITALITY™ ✨ Master the guest experience skills that lead to promotions, stronger teams, and five-star reviews. 🎯 Whether you're a hotel front desk agent, restaurant manager, or rising team leader, this course shows you how to elevate every guest interaction—and get rewarded for it. 🏆 Learn how top brands turn ordinary moments into WOW experiences that drive loyalty, raise satisfaction scores, and fuel business success. PERFECT FOR: • Hospitality professionals ready to grow • Managers upskilling staff • Job seekers needing a competitive edge • Teams refreshing training with a proven method YOU’LL LEARN HOW TO: ✅ Anticipate guest needs before they’re spoken ✅ Build real emotional connection using observation & empathy ✅ Turn everyday service into unforgettable “WOW” moments ✅ Apply these skills across front desk, F&B, retail, or even behind-the-scenes roles ✅ Strengthen your professional reputation—and position yourself for promotion 📈 BACKED BY REAL RESULTS. Trusted by hotel brands nationwide, this framework helped one hotel go from last place to #1 in guest satisfaction—earning national awards in the process. WHAT’S INCLUDED: • 50-minute online video course (self-paced) • Downloadable action guide + worksheet • Printable certificate for resumes, interviews, and LinkedIn • Bonus insights from Greg Greenawalt, award-winning GM ⬇️ ⬇️ ⬇️ ENROLL TODAY AND START SEEING IMPACT FROM YOUR VERY NEXT SHIFT. START THE COURSE FOR $150 📧 WANT GROUP OR VIRTUAL TEAM PRICING? Head to gracioushospitalityservices.com and use the contact form—Greg will get back to you directly.
You can also join this program via the mobile app. Go to the app